After reading and reviewing Chapters 8 and 9, reflect and discuss the following questions:
- Explain how order management and customer service are related.
- Describe the two approaches to order management. How are they different? How are they related.
- Explain why inventory costs and inventory levels have declined relative to GDP over the last 20 years. Is this beneficial to the economy? Why or why not?
Use the following headings to organize your paper: Introduction, Question 1, Question 2, Question 3, Conclusion, References.
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