Using Active Listening
One of the most effective ways that we can improve our communication within the organizational context is through adapting the language that we use. A simple, yet effective way to do this is through the method that your textbook describes as “active listening”. This strategy is explained in Chapter Four of your textbook.
Describe a time when you were trying to communicate with another person and active listening would have been helpful. What was the situation? How did he/she respond? How did you respond? What could you have done to improve the communication?
Your initial post should be at least 250 words in length. Support your claims with examples from required material(s) and/or other scholarly resources, and properly cite any references. Respond to at least two of your classmates’ posts by Day 7.
Readings
- To successfully complete this week’s assignments, read the following chapters from the text, Communication in organizations:
- Chapter Three – Individual Factors in Organizational Communication
- Chapter Four – Relational Processes in Organizational Life
- Chapter Five – Group Processes in Organizational Life
- To successfully complete this week’s assignments, read the following articles from U.S. News & World Report:
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