Background:
Headspace is an organisation that works with youth aged 12 to 25 who experience mental ill health. Depression and anxiety are the most common mental health problems, although there are many others as well. Youth suicide in regional NSW for the age groups 16 to 24 has been particularly alarming, especially amongst Indigenous youth. One of the problems identified was that a young person with a mental illness might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it even harder for professionals to help them. Initially they might see a Headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others.
In 2005 the Australian Government allocated $54 million to establish the National Youth Mental Health Foundation (later to be named headspace). “Our brief is to make sure services are available at the earliest possible point when problems emerge. The criteria to get help is pretty simple – you must be 12 – 25. That’s it.” Aimed to address the health and wellbeing concerns of young people by providing a holistic platform of care. This would give teenagers and young adults comfort that their support will be co-ordinated and integrated across primary and specialist care, and not just focus on the ‘illness’ but also social inclusion and recovery.
Youth assigned to a headspace case worker may subsequently be admitted to the Emergency Department (ED) of the local regional hospital. Currently there the no requirement for the ED staff to notify the headspace case worker when a client has been released. Sometimes case workers are notified, but often not. It means that days and even weeks can transpire before a case worker becomes aware of that release. In the mean time the young person tends to return to the environment and circles of influence that led to the mental health problems in the first place, without the coping and support mechanisms that a case worker can provide.
The project is considering cloud based solutions which should be investigated. Consider various aspects of cloud based solutions such as; data security, which includes data ownership (by Headspace, the young person, medical professionals, the Emergency Department etc). As well as other relevant aspects of cloud solutions.
Complete the Following
Please refer to the marking guide when preparing your response to see what criteria and standards will be used to assess your work and your progress.
Non-Functional Requirements
- This sets out the critical system qualities, system interfaces, user interface requirements, and system constraints.
- Use to ‘FURPS+’ acronym as reference, and ensure you at cover the non-functional aspects of the acronym, Usability, Reliability, Performance and Security.
- In your answer, critically compare and contrast these non-functional requirements from the functional requirements for this system.
Review of cloud based.
- A review of strengths and weaknesses of cloud based solutions. Taking into consideration the environment which the solution would be deployed.
- Given the sensitive nature of mental health data, discuss how the data will be kept secure, particularly if third party products are involved which may not be subject to Australian legislative protections regarding the storage of such data.
SDLC Approach
Write brief description of the Pros and Cons to approaching the project using the ‘Predictive’ SDLC, then the Pros and Cons to approach the project as ‘Adaptive’ SDLC. Then recommend either Predictive or Adaptive to the SDLC for the project and briefly describe why.
Presentation
Your answer should be approx. 7 pages, Times Roman size 12 (title page and references are not part of page count). You should use your own words and avoid lengthy quotations.
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