Prior to beginning work on this discussion, read Chapters 4 and 5 in the textbook.

The ideas of quality assurance and control can often appear quite clear and salient with respect to corporations and private businesses. However, rarely does one hear direct conversation about these concepts concerning the functions of law enforcement and corrections. It almost seems like a misnomer to hear of “quality assurance and control” when discussing aspects of a law enforcement or correctional organization. Despite the fact that it might appear on the surface as though issues of quality assurance and control are absent from law enforcement and corrections, the opposite is actually true.

Law enforcement and correctional agencies spend a great deal of time and money devising innovative plans to offer a better product to the general public. Programs such as community policing and problem-oriented policing are but two mechanisms through which law enforcement leaders have attempted to increase quality in their organizations. Within correctional organizations, programs aimed at mental health treatment, work programs, and educational offerings have been created in an effort to provide a better quality product.

Based on your required readings, examine how the concepts of quality assurance and control are addressed in a law enforcement or correctional organization of your choice. In your post, identify your chosen organization. Explain the issues pertaining to budgetary considerations and how those affect communication, ethics, and coordination. Analyze how the respective organization’s leaders ensured that their agency provided a quality product to the general public. In addition, provide an example of how a law enforcement agency or correctional organization failed to provide a quality product. Describe what the agency did, or failed to do, to ensure quality control and assurance.

Your initial post should be at least 400 words in length.

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