1 Unified Communications System (e.g., email, conferencing, and messaging) The local area network is slower than needed, especially for newer, cloud-based applications. The email system needs refurbishment and should include instant messaging as well as video conferencing on demand. Objectives Decide on a client-based email application or cloud service email. Email application should include an IRQ messaging center and have access to tablets and smartphones. Research and select a desktop video conferencing application. Activities 2.1. Plan and implement Microsoft Exchange in the central data center. Push 2016 Outlook to all PCs and company computing nodes. 2.2. Use Google Hangout for video audio conferencing and have each employee sign up for their own account. 2.3. Use the instant message feature in Google Hangouts to provide user IM and IRQ services via their desktop. Embed Google Hangouts app on company cell phones to extend the reach of this capability. 2 Enterprise Resource Programming (ERP) System and Internally Facing Business Support Systems The company must upgrade its ERP functionality to handle the growing business and its international expansion. The system must be capable of integrating with one or multiple point-of-sale (POS) systems. This system will also involve a human resource management system (HRMS) and a materials resource management (MRP) system. . . ObjectivesObjectives Research and select a new ERP System. Determine the modules and functionality of the ERP System (to include HRMS, MRP, FICO, etc.) Determine the type of platform for the ERP (e.g., in premise, colocation, SaaS). Activities 5.1. Establish a project to plan and implement business planning and control systems (BPCS) version 9.6 to upgrade the current version. 5.2. Assign a program manager to the project and identify sponsor, steering committee, and stakeholders. 5.3. Identify and document an ERP implementation resource plan. Use knowledgeable programming and support resources that know BPCSs and attempt to document this implementation (as the previous implementation failed to fully document the changes or provide a run book for operational support and usage). 5.4. Implement a train-the-trainer program after the version upgrade is made. Take the next year to make sure everyone in the support group and all programmers have gone through the basic new version training. 5.5. Use the current monthly reports to keep people informed. Add a new box on the report to indicate the progress of the project. 3 Point-of-Sale (POS) System The company must upgrade and/or implement sales automation and customer management. There are various manual and single instance systems currently existing that must be consolidated and/or refurbished or replaced to support the growth of the company, especially in the international marketplace. Objectives 1. Consolidate and select a point-of-sale system that will operate anywhere in the world. 2. Research, select, and implement a new Salesforce automation system. 3. Research, select, and implement a new customer response/relationship system. Activities 6.1. Dovetail the current, various POS systems and manual methods in lieu of this new system. Determine if an in-house application or a SaaS service is better suited to the company. 6.2. Get together with the sales and marketing groups in each region and let them implement their own point-of-sale system. Make sure each of these applications can be customized to fit the Hyperion reporting system that will gather the data monthly for reconciliation and reporting. 6.3. Consolidate all the customer data from the different regions and put it into an MS Access database. Make the database accessible to the intranet so that all employees can get to it via that portal. 6.4. After the MS Access database is developed and implemented, train everyone who wants to be trained on the system. Try to cover all daily users and customers of …
Looking for solution of this Assignment?
WHY CHOOSE US?
We deliver quality original papers |
Our experts write quality original papers using academic databases.We dont use AI in our work. We refund your money if AI is detected |
Free revisions |
We offer our clients multiple free revisions just to ensure you get what you want. |
Discounted prices |
All our prices are discounted which makes it affordable to you. Use code FIRST15 to get your discount |
100% originality |
We deliver papers that are written from scratch to deliver 100% originality. Our papers are free from plagiarism and NO similarity.We have ZERO TOLERANCE TO USE OF AI |
On-time delivery |
We will deliver your paper on time even on short notice or short deadline, overnight essay or even an urgent essay |