- Obtain a chart of the administrative organization from where you work.
- If it is in a hospital, it should cover from the CEO down through the middle management or equivalent if it is another type of business.
- If it is a small business and you cannot locate a chart, then make a chart showing the relationship of the employees and the person in charge, or possibly an owner of the business.
- Scan the chart and save the file.
- Attach the chart and then describe the organization with the terms that are introduced in Chapter 12.
- If you work within the structure, describe the functionality of the system and any other observations you would like to add.
Chapter 12 – Key Terms
Be able to use the following terms
|
Accountability |
First-level managers |
Internal stakeholder | Organizational culture |
|
Authority |
Flattening the organization |
Legal-rational authority | Participatory management |
|
Centrality |
Formal structure |
Magnet status | Responsibility |
|
Chain of command |
Grapevine |
Middle-level manager | Shared governance |
|
Division of labor |
Hierarchy of authority |
Organizational chart | Span of Control |
|
External stakeholder |
Informal structure |
Organizational climate | Unity of Command |
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