KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs. Research the benefit of using metrics such as KPIs or CSFs. Create a 3- to 5-minute a podcast and ensure you do the following: Provide a brief background of the company Identify the business problem Suggest three to five metrics that would help the business gauge success Explain the meaning of each metric Explain why each metric will help the business determine success Discuss the affect the evolution of data, information, business intelligence and knowledge have on the chosen organization

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