In Chapter 2 of “The Checklist Manifesto,” Gawande introduces the concept of checklists. After reading this chapter, write a paper no less than three pages, double-spaced, 12 pt font conforming to APA format

1) What was the Keystone Initiative, and how did it work?
2) What was so effective about the approach that Markus Thalman took?
3) How do your answers to the first two questions relate to what you’ve learned about EMS so far?

you can find a book online

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