1. Answer the following questions:

1). Despite having relatively little specific information about why the system failed, what do you think are the main reasons for such failure?
(Problem Statement)
2). How could you fix these problems?
(Problem Solution)
3). Reflecting on this experience, what do you think where the main mistakes, if any, that Blake made in handling the engagement?
(Key Decision Criteria)

2. APA format

Title page (APA)
Case overview
Case Questions
Alternative analysis (Another point of view?)
References (APA)

3. Use headings and sub-headings 800-1000 words

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