Case Study:
Read the IBM Background information and the IBM Minicase, “He Loves to Win. At I.B.M., He Did.” in the week 4 “Readings & Tools” section:
Submit a paper with at least 1250 words, with at least 4 references, that answers the following four case questions:
- How did IBM, under the leadership of Louis Gerstner, improve its technological leadership in the global marketplace?
- What role did the Internet play in improving the strategic competitiveness of IBM?
- How did Mr. Gerstner combine the various processes of structure, technology, and people to make IBM a more competitive company?
- What lessons have you learned from this case that are useful for analyzing the situation of a similar company, like Apple Computers?
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