1. _____ are measures of the trainee’s perceptions, emotions, and subjective evaluations of the training experience. (Points : 1) [removed] Question 2. 2. A basic premise in Social Learning Theory is (Points : 1) [removed] Question 3. 3. Which of the following statements regarding job analysis is true? (Points : 1) [removed] In the task-oriented approach, you first identify the tasks before determining the KSAs required. Question 4. 4. All aspects of the training program come together in the (Points : 1) [removed] D Question 5. 5. A “Learning Management System” for e-training (Points : 1) [removed] Is necessary for all e-training systems. [removed] Is a form of programmed instruction. [removed] Performs training-related administrative functions. [removed] Is primarily used for Internet access to training. Question 6. 6. When a TNA is conducted, it (Points : 1) [removed] Guarantees that the time and money spent on training is spent wisely. [removed] Determines the benchmark for evaluation of training. [removed] Provides essential information in the implementation of the strategic plan. [removed] Both B & C. Question 7. 7. _____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives. (Points : 1) [removed] Performance analysis [removed] Operational analysis [removed] Goals analysis [removed] Organizational analysis [removed] Personnel analysis Question 8. 8. Resistance to learning occurs when (Points : 1) [removed] The trainee is not motivated. [removed] The trainee does not have the necessary prerequisite KSAs. [removed] The environment is not conducive to learning. [removed] There is little or no supervisor support. [removed] All of the above. Question 9. 9. A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a (Points : 1) [removed] Competency. [removed] Test. [removed] Job analysis. [removed] Strategy. [removed] Skill set. Question 10. 10. Which of the following statements is true of motivation theories? (Points : 1) [removed] Needs are very similar for non-management employees. [removed] Understanding needs helps you understand behavior. [removed] Reinforcement theory is a commonly applied needs theory. [removed] ERG is an acronym with the E representing the environment. [removed] Maslow and Alderfer are two researchers commonly linked to process theories. Question 11. 11. Explain the four types of evaluation outcomes identified in the text. (Points : 1) Question 12. 12. Discuss the differences in developing employees for their current job versus for a future job and include an explanation of how the needs analysis differs. (Points : 1) Question 13. 13. Describe how the model of training processes serves as a problem solving tool. Include a brief explanation of each of the five phases. (Points : 2)

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