Question 1 The wide range of tools, knowledge, and/or techniques used to transform inputs into outputs in an organization is called the organization’s: task environment. structure. mission. technology. Question 2 ________ is the applied science of energy and matter. Psychology Engineering Management Medicine Question 3 In an open system the transformation or conversion of inputs to outputs is accomplished with: technology. task. regulatory agencies. clients. Question 4 Psychology is defined as: the science of human behavior. the science of society. the study of overseeing activities and supervising people in organizations. the science of human learned behavior. Question 5 Which of the following organizational variables affects human behavior at work? Organizational structure Job specifications The macro environment Organizational performance Question 6 The science of human behavior is: anthropology. sociology. engineering. psychology. Question 7 A questioning, probing attitude is at the core of: job analysis. organizational reality. critical thinking. personal interaction skills. Question 8 Culture and the study of learned behavior comprise the domain of: management. anthropology. sociology. psychology. Question 9 ________ is the total dedication to continuous improvement and to customers so that the customers needs are met and their expectations exceeded. Program management Total quality management Intention mining Supply chain management Question 10 Kurt Lewin may have best captured alternative explanations for human behavior when he stated that behavior is a function of: the individual personality and preferences for leadership style. compliant and deviant behavior within social groups. the organizational culture and group dynamics. both the person and the environment. Question 11 A federal regulatory agency can be considered part of an organization’s: formal structure. labor market. external task environment. transformation technology. Question 12 A leading force currently driving change at work is: global competition. politics. population. process management. Question 13 The recent emphasis on sources and treatment of hypertension with respect to occupational health and well-being is an example of a contribution from the discipline of ________. medicine psychology sociology management Question 14 The manufacturing sector ________. includes transportation, financial services and insurance provides the essential infrastructure for different sectors includes the production of basic materials, such as steel, and finished products, such as automobiles is important for the collective well-being of the society because it meets needs that other sectors do not address Question 15 An organization’s suppliers, customers, and federal regulators are called the: task environment. market. political environment. general environment. Question 16 Which of the following is NOT a classification for ethical theories? Humanitarian Rule-based Consequential Cultural Question 17 Which of the following generations of workers tends to be impatient, wants short-term gratification, and puts family before work? Silent generation Generation Y Baby busters Baby boomers Question 18 The Americans with Disabilities Act defines disabled as: persons with permanent physical and mental problems. anyone with a physical or mental impairment that substantially limits one or more major life activities. individuals with physical impairments only. those who cannot work. Question 19 Individuals born between 1965 and 1976 are known as the ________. baby boomers swing generation Generation X baby busters Question 20 While the globalization of business affects all parts of the organization, which area of the organization is particularly affected? Marketing Operations MIS Human resources Question 21 An expatriate manager is one who: has left a transnational organization to work for a competitor. works within a foreign-owned compa…
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