1.What is Data? Why is data important to a business?

  1. How can a manger turn data into information?
  2. What is the relationship between data, information, business intelligence, and knowledge?
  3. Why is important for a company to operate cross-functionally?
  4. what is MIS and what role does it plays in an organization?
  5. Do you agree that MIS is essential for business operating in the information age? Why or why not?
  6. What type of carrier are you planning to pursue? how will your specific career use data, information, business intelligence, and knowlwdge?
  7. How does system thinking support business operations?
  8. What are the three types of analytics?
  9. What is the difference between a knowledge facilitator and knowledge asset?

Chapter 2

  1. What is the relationship between a business strategy and stakeholders.
  2. Who are the top three mos important stockholder in a business?
  3. When would you use a SWOT analysis to help you make business decision.
  4. What is the role Porter´s five forces Model plays in decision making?
  5. How could a company use loyalty programs to influence by power?.
  6. How could a company use switching cost to lock in customers and suppliers?.
  7. What are Porter´s three generic strategics and why would a company want to fallow only one?.
  8. How can a company use Porter’s value chain analysis to measure customer satisfaction?.

Chapter 3

1.what is a business process role does it play in a organizations?

  1. why do mangers need to understand business process? can you make a correlation between systems thinking and business processes?
  2. Why would a manger need to review an As-Is and To-Be process model?
  3. Explain the difference between customer-facing processes and business-facing processes. which one is more important an organization?
  4. Explain how finding different ways to travel the same road relates to automation, stream lining? and business process re engineering.
  5. What is supply chain management and way is important to a company?
  6. what are the five primary activities in a supply chain?
  7. What is a supply inventory visibility system?
  8. Why are customer relationship important an organization? Do you agree that every business needs to focus on customers to survive in the information age?
  9. What is an enterprise resource planning systems?

Chapter 4

Question

  1. What are the responsibilities of the chief officer?
  2. What are the responsibilities of the chief privacy officer?
  3. What are the responsibilities of a chief data officer?
  4. Why would a company want to have CIO, CPO, and CSO?
  5. What is the difference between MIS efficiency metrics and MIS effectiveness metrics?
  6. What is the difference between CSFs and KPIs?
  7. how can metrics be used to measure the success to supply chain management systems and CRM systems?
  8. What is the purpose of the balance’s scorecard?

Chapter 5

Question

  1. What are ethics and why are they important to company?
  2. What is the correlation between privacy and confidentiality?
  3. What is the difference between pirated software and counterfeit software?
  4. What are the reasons a company experiences downtime?
  5. what is the cost associated whit downtime?
  6. What is the relationship between adware and spyware?
  7. What are the positive and negative effects associated whit monitoring employee?
  8. What is the relationship between hackers and viruses?
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