Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 assignment. Refer to the Business Analysis and System Recommendation (BA&SR) Table of Contents below to see where you are in the process of developing this report.


As the business analyst in the CIO’s department of Chesapeake IT Consulting (CIC), your next step in working towards an IT solution to improve the hiring process at CIC is to explain, in general, how CIC can use IT for strategic purposes.

Business Analysis and System Recommendation (BA&SR) Table of Contents

I.Background and Organizational Analysis (Stage 1)


B.Organizational Strategy

C.Components of an Information System

1.People and Technology



II.Strategic Use of Technology (Stage 2)






F.Competitive Advantage

III.Strategic and Operational Outcomes (Stage 3)

A.Strategic Outcomes

B.Process Analysis


IV.System Recommendation (Stage 4)

A.Benefits of an Enterprise Solution

B.Proposed IT solution

C.How the Proposed IT Solution Meets the Requirements

D.Implementation Steps



The first step is to incorporate the feedback you received on your Stage 1 assignment, making any needed corrections or adjustments. For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) and identify and explain how the organization in the case study can use technology for strategic purposes in the areas listed below. This analysis lays the ground work for Section III – Strategic and Operational Outcomes of the BA&SR (Stage 3 assignment) which will explain how technology can be used to support the strategic outcomes of the organization.

Using the case study, assignment instructions, Course Content readings, and external resources, develop your Section II on Strategic Use of Technology. Approximate lengths for each section are provided as a guideline; be sure to provide all pertinent information. A key to successful business writing is quality and conciseness rather than quantity.

As you review the case study, including the description of CIC as well as the “interviews” that are documented, list opportunities for CIC to use technology for strategic purposes in the areas of: decision-making, communication, collaboration, relationships, structure, and competitive advantage. Keep in mind, these are to be aligned to the business strategy and the organizational goals; the uses described in this section should not be just automating manual processes. Begin with Section I (the Stage 1 assignment), making changes based on feedback you received and add Section II. Note: In addition to the criteria for Stage 2, as indicated in the grading rubric, the incorporation of improvements based on substantive feedback (fixing significant problems with content) from the previous stage will also be evaluated.

Apply specific information from the case study to address each area listed below.

II. Strategic Use of Technology



Example of Possible Decision Supported by Hiring System.

Senior/Executive Managers

(Decisions made by the CEO and the CFO at CIC supported by the hiring system.)

Middle Managers

(Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)

Operational Managers

(Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)

For the following areas, identify specific ways the hiring system could provide support. Review the case study information regarding challenges currently being faced with the manual hiring process.

B. Communication – Explain how a hiring system would improve internal and external communications. (Paragraph of 2-3 sentences)

C. Collaboration – Explain how a hiring system would improve collaboration internally within CIC. (Paragraph of 2-3 sentences)

D. Relationships – Explain how implementing an enterprise hiring system would foster stronger relationships with applicants/potential employees. (Paragraph of 2-3 sentences)

E. Structure – Explain how a system would improve the CIC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process. (Paragraph of 2-3 sentences)

F. Competitive Advantage – Explain how and why CIC can use the new hiring system to increase its competitive advantage. Your explanation should demonstrate your understanding of what competitive advantage is as well as how improving the hiring process will help achieve CIC’s competitive advantage. Include how CIC can use the type of data/information that will be in the hiring system for strategic advantage. (Paragraph of 2-3 sentences)

Formatting Your Assignment

For academic or business writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

  • Include Section I, revised according to any feedback received and add to it Section II.
  • Write a short concise paper: Use the recommendations provided in each area for length of response. Content areas should be double spaced; table entries should be single-spaced. It’s important to value quality over quantity. Section II should not exceed 4 pages.
  • Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
  • Use at least two resources with APA formatted citation and reference. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. The final document should contain all references from all stages appropriately formatted and alphabetized.
  • Use the structure, headings, and outline format provided for your report.
  • Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
  • Submit your paper as a Word document, or a document that can be read in Word.
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