Prepare a cohesive response in which you:

  • Describe a scenario when you have worked with individuals who have different cultural backgrounds, especially with regard to professional experience or agendas.
  • Select another country or region and compare how these norms might be different.
  • Identify steps that you could take to ensure that there is common ground when working with others from different backgrounds.
  • Evaluate how effective you think your approach would be.
  • What lessons do you take away from this experience that you think will better inform your approach as a manager who is in a similar situation?
  • How would you think your approach changes when you work virtually?


Hofstede, G. (n.d.-a). Country comparison. Geert Hofstede. Retrieved July 11, 2017, from

Jyoti, J. (2017). Factors affecting cultural intelligence and its impact on job performance: Role of cross-cultural adjustment, experience, and perceived social support. Personnel Review, 46(4).

Lee, Y-t., & Liao, Y. (2015). Cultural competence: Why it matters and how you can acquire it: Multicultural managers. Harvard Business Review.

TEDx Talks (2014, October 21). Cross cultural communication | Pellegrino Riccardi | TEDxBergen [Video file]. Retrieved from

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