Carefully read the attached article and answer the questions:

Chiguvi D. and Guruwo P.T. (2017), Impact of Customer Satisfaction on Customer Loyalty in the Banking Sector, International Journal of Scientific Engineering and Research, Volume 5; Issue 2; February 2017; p 55-63.

  • Assignment Questions:

You will find the question in the Word file.

There are 5 questions to be answered.

All materials are added here for your reference.

try to use external references to write them in the last page (Reference Page)

Thank you

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