Flowchart Improvement Process

Purpose of Assignment

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.

Assignment Steps

Resources: Microsoft® PowerPoint® with speaker notes

Select a complex process from your personal life or work.

Use Microsoft® PowerPoint® to create a flowchart of the as-is process.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

Use Microsoft® PowerPoint® to create an improved process flowchart.

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course.

Format your assignment consistent with APA guidelines.

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