Google’s “Three-Thirds” HR Team (p. 326)

  • Using Table 11-1 as a guide, what needs to be done to turn Google’s HR Group into a true team?
  • Should Google’s HR team members have been instructed ahead of time in the teamwork competencies in Table 11-3? Explain how it should have been done.
  • How important is trust with this sort of cross-functional team? Explain how to quickly build trust among cross-functional team members who bring a diverse array of backgrounds and perspectives to the table?
  • Which type of cohesiveness, socio-emotional or instrumental, is more important in this type of cross-functional team? Explain.
  • What advice should be given to Google’s Laszio Bock about managing a cross-functional team, team building, and team leadership?

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