Course Scenario Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following: Emergency room services Intensive care Surgical care Obstetrics Diagnostic services Some rehabilitation therapies Inpatient pharmacy services Geriatric services Consumer physician referral services Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them. Scenario Continued You started inviting various members of the organization to join you in the QI development team. You received an email back from the Chief Financial Officer who questioned the value of surveying patient satisfaction. You must craft an email response to her explaining the role of patient satisfaction in quality improvement and why it is important. Instructions Your email should use proper email formatting (including subject line description) and contain language appropriate to the receiver. Emails are typically formatted in the following way: 1. Begin with a greeting 2. Thank the recipient 3. State your purpose 4. Add your closing remarks 5. End with a closing Although an email does not typically include citations, you may have to provide support for your statements, particularly those that involve numerical statistics and quotes from other sources. You would cite this per APA in your email. Deliverable 3 – Patient Satisfaction in Quality Improvement Course Scenario Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following: Emergency room services Intensive care Surgical care Obstetrics Diagnostic services Some rehabilitation therapies Inpatient pharmacy services Geriatric services Consumer physician referral services Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them. Scenario Continued You started inviting various members of the organization to join you in the QI development team. You received an email back from the Chief Financial Officer who questioned the value of surveying patient satisfaction. You must craft an email response to her explaining the role of patient satisfaction in quality improvement and why it is important. Instructions Your email should use proper email formatting (including subject line description) and contain language appropriate to the receiver. Emails are typically formatted in the following way: Begin with a greeting Thank the recipient State your purpose Add your closing remarks End with a closing Although an email does not typically include citations, you may have to provide support for your statements, particularly those that involve numerical statistics and quotes from other sources. You would cite this per APA in your email. Grading Scale 2 pages Correctly defines patient satisfaction. Discusses the importance a patient satisfaction survey. Correctly defines examples of the relation of patient satisfaction and quality improvement. Clearly provides sample questions that measure patient satisfaction.
Looking for solution of this Assignment?
WHY CHOOSE US?
We deliver quality original papers |
Our experts write quality original papers using academic databases.We dont use AI in our work. We refund your money if AI is detected |
Free revisions |
We offer our clients multiple free revisions just to ensure you get what you want. |
Discounted prices |
All our prices are discounted which makes it affordable to you. Use code FIRST15 to get your discount |
100% originality |
We deliver papers that are written from scratch to deliver 100% originality. Our papers are free from plagiarism and NO similarity.We have ZERO TOLERANCE TO USE OF AI |
On-time delivery |
We will deliver your paper on time even on short notice or short deadline, overnight essay or even an urgent essay |