Respond to the following prompt:
Watch the following YouTube videos:
- “Breaking Bad News – Difficult Workplace Conversations Training,” by Skill Boosters (7 min.):
https://www.youtube.com/watch?v=BN-RbUFAJx4
- “4 Step Difficult Conversations Process,” by Pivotal Leadership (11 min.):
https://www.youtube.com/watch?v=LV6bFY4WmZU
List the guidelines for delivering bad-news messages.
Requirements for receiving credit for the post:
- Prepare a 200-300-word response.
- Provide examples from your own experience.
- Avoid plagiarism. If quoting from the textbook, please use quotation marks and include references in parentheses: (Cardone, 2018, p. #)
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