Respond to the following prompt:

Watch the following YouTube videos:

  • “Breaking Bad News – Difficult Workplace Conversations Training,” by Skill Boosters (7 min.):

  • “4 Step Difficult Conversations Process,” by Pivotal Leadership (11 min.):

List the guidelines for delivering bad-news messages.

Requirements for receiving credit for the post:

  • Prepare a 200-300-word response.
  • Provide examples from your own experience.
  • Avoid plagiarism. If quoting from the textbook, please use quotation marks and include references in parentheses: (Cardone, 2018, p. #)
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